Malware-as-a-Service examples
Ransomware-as-a-Service (RaaS)
Criminal groups rent out ransomware toolkits and infrastructure, often in exchange for a fixed fee or a share of ransom profits. RaaS models often come with affiliate portals, campaign builders, and technical support. In a recent post, we did a deep dive on RansomHub, a well known Ransomware-as-a-Service group.
Phishing-as-a-Service (PhaaS)
These services provide pre-built phishing kits, spoofed landing pages, and email distribution tools. Some even include backend dashboards to track victim engagement, making phishing scalable and cost-effective.
Notable MaaS threats
Lumma Stealer:
In May 2025, Bitsight, in close partnership with the FBI, Microsoft, and other global cybersecurity stakeholders, assisted in dismantling significant portions of the Lumma Stealer malware infrastructure. This disruption temporarily destabilized the malware’s operations and limited its reach across underground markets. However, Lumma has proven resilient. According to researchers at Trend Micro, the malware resurfaced within weeks of the takedown, with operators re-establishing their presence on Russian-language dark web forums.
What’s particularly notable is the tactical shift in infrastructure. Lumma operators are now relying on alternative service providers, including cloud and data center hosts based in Russia. One such provider was reportedly used extensively throughout June, allowing operators to regain operational capacity while attempting to stay under the radar of Western law enforcement. These adaptations suggest a flexible and determined threat actor group capable of pivoting quickly after disruption.
In terms of visibility, Bitsight Threat Intelligence observed over 98,000 mentions of Lumma Stealer across underground Russian forums in the past month alone. While this volume is considerably lower than the 3 million+ mentions tracked over the previous 12 months, it underscores the malware’s ongoing relevance and persistence in the underground economy, albeit at a potentially more focused or restricted scale.
Agent Tesla:
Agent Tesla is one of the most enduring Remote Access Trojans (RATs) currently circulating in the Malware-as-a-Service ecosystem. Written in .NET, this malware has been in operation for several years and remains widely available on criminal marketplaces due to its affordability, functionality, and low barrier to entry. Originally designed for data exfiltration, Agent Tesla is adept at capturing sensitive information such as credentials, keystrokes, clipboard contents, screenshots, and data from commonly used applications including web browsers, email clients, and VPN software.
Its effectiveness lies not only in its capabilities but also in its adaptability. Agent Tesla supports various exfiltration protocols: HTTP, SMTP, FTP, and even Telegram, allowing attackers to tailor campaigns to their infrastructure and evade detection. More recent variants incorporate persistent deployment techniques, ensuring continued access to compromised systems, as well as Tor-based anonymized C2 channels that enhance operational stealth.
Because of its plug-and-play usability and consistent development updates, Agent Tesla remains a top choice among low- to mid-level threat actors, who often pair it with phishing kits or exploit loaders to gain initial access to target environments.
Emotet:
First discovered in 2014, Emotet began as a banking Trojan targeting financial credentials through malicious macro-laden Word documents. Over time, it evolved into a powerful modular loader, enabling the delivery of secondary malware payloads such as TrickBot, a credential and data harvesting tool, and Ryuk, a ransomware variant used in large-scale enterprise extortion campaigns.
Emotet’s operational model aligned closely with the Infrastructure-as-a-Service (IaaS) framework. The malware’s developers rented access to their global botnet, allowing other threat actors to distribute their own payloads across compromised networks. According to Bitsight Threat Intelligence, at its height, Emotet’s infrastructure supported hundreds of thousands of infected devices worldwide and featured layered command-and-control (C2) architecture, encrypted payload delivery, and automated lateral movement capabilities, making it both resilient and highly effective.
In January 2021, a coordinated takedown effort led by Europol, the FBI, and authorities in Germany, the Netherlands, and Ukraine temporarily dismantled Emotet’s infrastructure. But the group behind Emotet adapted. By late 2022, the malware had reemerged with new tactics, improved obfuscation, and fresh partnerships in the criminal ecosystem reinforcing its place as one of the most durable and influential MaaS platforms in cybercrime history.
Conclusion
MaaS fundamentally reshapes the cybercrime landscape: it democratizes access to powerful offensive tools, enabling scalable, sophisticated attack campaigns. Addressing this threat requires investment in layered defenses, proactive threat intelligence, endpoint detection, and continuous user awareness training. As MaaS evolves, so too must organizational resilience strategies.
Recommended prevention actions
- Use strong, unique passwords for each account—ideally, at least 12–16 characters with a mix of letters, numbers, and symbols.
- Implement multi-factor authentication (MFA) across all systems, especially for email, VPNs, and administrative accounts. MFA significantly reduces the risk from leaked or stolen credentials.
- Monitor for leaked credentials: Bitsight offers Cyber Threat Intelligence solutions to help protect you and your company from threats. We proactively scan the deep, dark, and clear web for stolen credentials, collecting 13.2B credentials with 1.23B unique URL-credential pairs in 2024.
2. Use endpoint protection and EDR
- Deploy Endpoint Detection and Response (EDR) tools that offer real-time detection and containment of suspicious activity.
3. Maintain secure backups
- Keep regular, encrypted backups of critical data—stored offline or in immutable cloud storage.
- Test backup restoration procedures regularly. Backups must be isolated from your network so they can’t be encrypted by attackers.
4. Train employees and simulate phishing
- Conduct security awareness training to help employees spot phishing emails, social engineering, and suspicious behavior.
- Run phishing simulations to identify weak points in your human firewall.
5. Implement network segmentation and least privilege
- Use network segmentation to limit lateral movement if an attacker gains access.
- Apply least privilege access—users should only have access to the data and systems necessary for their job.
6. Monitor and detect