In recent months, we’ve seen a variety of regulators from Finance to Defense cite the importance of third party cyber risk management. You can now add the Federal Trade Commission to the list.
The FTC is the lead US government agency when it comes to enforcing consumer privacy laws. In recent years, the FTC has settled a number of privacy cases where companies have failed to adequately secure their networks, resulting in the loss or compromise of sensitive personal data.
To encourage organizations to be more proactive when it comes to cybersecurity, the FTC recently created a "Start With Security" campaign to educate businesses about essential practices that they should put in place to reduce the likelihood of a data security incident. The FTC also issued a "Top 10" guidance document for companies based on their 50+ law enforcement actions announced over the years.
Any organization possessing consumer data should immediately review the FTC's guidance, as it is both a list of best practices that will help make an organization more secure, but also a roadmap for future FTC litigation. In reviewing the FTC guidance, we noticed a number of third party and vendor risk management issues that the FTC emphasizes. Organizations should closely examine their third party programs to ensure that they are aligned with the FTC’s best practices.
The FTC recommends organizations take the following steps to manage third party risks:
- The FTC recommends that before hiring service providers and outsourcing work, companies should implement security measures and monitor them to make sure their partners are meeting requirements. These security measures and expectations should be put in contracts before the two parties start working together. The FTC cites the Upromise case as an example of validating third party vendor security measures.
- The FTC recommends placing restrictions on third party access to your organization’s network. In its case against Dave & Buster’s, the FTC alleged that the company failed to restrict third party access to its network after an intruder accessed personal information by exploiting a third party vulnerability. In this scenario, the FTC suggests that Dave & Buster’s could have placed limits on third-party access and blacklisted specific IP addresses from gaining access.
Regulators like the FTC have been increasingly focused on third party cyber risk issues for their regulated entities. Knowing the evolving legal requirements for third-party cyber risk management is crucial to developing a comprehensive cybersecurity program.