Banks have always been at the forefront of enterprise cybersecurity due to their enormous stores of cash and consumer data and the financial, regulatory, and reputational consequences of a cyberattack.
However, the intersection of cybersecurity and banking can feel like battling the Hydra. As soon as one vulnerability is addressed, another one is created. Combine this with the increasingly diverse ways consumers are interacting with their money, and you’ve got a recipe for something disastrous.
With this in mind, we highlight three cybersecurity in banking trends to watch this year, and best practices to address them.
1. Self-service, Contactless Banking
The pandemic saw self-service and contactless banking go mainstream. Mobile apps are the face of this trend, but the demand for safe and convenient banking also saw a surge in the adoption of mobile wallets, digital-only banks, and autonomous finance management technology which uses artificial intelligence and machine learning to make financial decisions on behalf of consumers.
However, these applications are creating new vulnerabilities that banks will have to address. According to The Synopsys Cybersecurity Research Center (CyRC), there are pervasive concerns about mobile application security with banking applications containing an average of 55 vulnerabilities—often embedded in the application’s open source components.
While attacks on software vulnerabilities are a staple of bad actors, this year there is expected to be an uptick in ransomware and spyware attacks against consumers. The FBI warns that hackers are using these tactics to steal data from mobile devices to perpetrate fraud and take over existing bank accounts.
In the face of this threat, authentication will only grow in importance. Banks and financial services companies must move beyond simple password authentication and implement biometrics, mobile identity verification, and multi-factor authentication to improve security.