Imagine you've alerted your IT team to a critical infrastructure error plaguing your network. You ask them to drop their current work and focus on immediate remediation of this detected vulnerability. After further investigation, however, it is found to be a false positive.
Unfortunately, these incidents are commonplace – and they cost your organization valuable time and manpower. More worrying, they distract from legitimate security issues.
Clearly, this frustrating and critical issue must be addressed. Let’s look at some ways you can narrow your team’s focus so they can identify and respond to the threats that matter most.
What is a false positive in cyber security?
Your security team is charged with responding to alerts from multiple systems – endpoint solutions, network cyber intrusion and prevention appliances, firewalls, switches, and more. You may even have a security information and event management (SIEM) tool to help aggregate and analyze these various alerts.
However, It is not unusual for some of the warnings to be incorrect or inaccurate: sometimes, they suggest a danger or vulnerability that does not exist.
It’s akin to when a jogger runs past your house and triggers your Ring doorbell. It happens so often that alert fatigue sets in, and you ignore the alarm. The same is true in the security operations center (SOC). Perhaps that’s why a study by ESG found that 44% of alerts go uninvestigated by security analysts.