As an underwriter in the cyber insurance industry, you know that insurance is all about information. You’re responsible for making decisions about your applicants based on the details given to you—but you’re also aware of the potential for asymmetry in this information.
Make informed underwriting decisions—download this data sheet to learn how.
Ideally, your potential customer’s insurance application will be completed in the company of the CISO, CIO, or someone in IT—and possibly with a broker or cybersecurity expert. And at times, your applicant will be able to provide you with loss runs or cyber risk assessments other third parties have performed. The more information you have, the better you’ll be able to sense the vulnerabilities and risk exposures you’ll be underwriting.
During this process, you are likely honing in on the framework and controls your applicants have in place for people, processes, and technology. Here are a few of the questions you may be asking:
- People: Are your applicant’s employees aware of cybersecurity issues? Are they getting that information through regular training? One of the biggest risks in security as it relates to people is employees opening attachments or clicking on links associated with phishing campaigns. Thus, it’s important to know if the applicant’s employees know how to differentiate between the two and are aware of common phishing techniques.
- Process: Your applicant should have policies or procedures in place for vendor risk management. Are you evaluating their third-party vendors appropriately? Do they have a defined incident response plan in the event of a cybersecurity incident, including what steps they’ll take and who will get involved?
- Technology: Your applicant may have antivirus applications and firewalls—but beyond that, are they monitoring the traffic coming out of their IP addresses? Are they actually examining the log files generated by the tools they’re using to see if there’s malicious activity within their system or trying to attack their system? Are they identifying any open port issues? What technologies are they using to safeguard themselves?
With all this in mind, the question that stands out is, “Are we doing everything possible to gain more insight into the cybersecurity posture of our applicants?” The traditional route of examining applications and third-party cyber risk assessments is critical—but there are more tools you should take advantage of:
