As advances in cloud computing and managed services have made IT operations more streamlined, the focus of IT leaders has shifted to improving efficiency, agility, and risk management. Managing risk, in particular, has become an even more central concern.
Every few months, another company discloses that their confidential data has been breached. These security lapses have major consequences, ranging from regulatory scrutiny to fines, lawsuits, and consumer dissatisfaction.
This comes into play when dealing with your own organization’s vendors. Who wants to work with a partner that’s been careless with data? Their reputation can ultimately affect that of your own organization’s. However, outside vendors are an essential part of the IT ecosystem for many large companies; it’s simply impossible to perform key functions without them. How do you determine whether they will handle your data with the utmost care? This is the essence of third party risk management in the IT space: Have your vendors taken the appropriate measures to ensure your data is not at risk?
Third Parties are Often the Weakest Link
When protecting your organization’s data, you’re only as good as your third party risk management program. While vendor risk management is important for all areas of a business, it’s perhaps the most crucial for IT. Failing to properly manage this risk can lead to loss of confidential information, trade secrets, and customer data — all leading to serious business repercussions. Additionally, the lag time between a breach and when a business is notified of it by their vendor can be significant, making it more difficult to react effectively.
In order to protect against this, businesses should map out their data flow and determine how this intersects with their vendors, while also assessing the security risk that each may present. Even the best internal data protection policies can be undermined by vendors who have lower security standards.
Security Should be a Factor in Choosing a Vendor
While vendor management has become an important component of IT, other concerns have often outweighed a focus on security. In the past, service quality, cost, and other more fundamental business concerns have been key areas of evaluation.
Increasingly, however, large organizations have learned that security risk management is an important area to consider. In fact, it can underpin the business calculus of using a certain vendor. For example, if one vendor has a much stronger security posture but is more expensive, they may ultimately be preferable to a lower cost vendor with a less robust security infrastructure. Such factors must be a part of the vendor contracting and management process.