Subprocessors

BitSight uses these subprocessors to help provide the BitSight Services:

Name Current Headquarters How Service Uses Personal Data
All affiliates of BitSight including NSEC Sistemas Informaticos, S.A., ThirdPartyTrust, LLC
BitSight Technologies UK Limited BitSight Technologies Singapore Pte. Ltd.,
BitSight Technologies IL Ltd.
BitSight Technologies Argentina SA

Portugal
United States
United Kingdom
Singapore
Israel
Argentina

Support and engineering services are performed by BitSight affiliates
Amazon.com, Inc. (AWS)
https://aws.amazon.com/

410 Terry Avenue North
Seattle, WA 98109 USA

Hosts the BitSight services, including all data.
Auth0, Inc. (subsidiary of Okta, Inc.)
https://auth0.com/

10800 NE 8th Street Suite
700 Bellevue, WA 98004

Authentication platform for customers with single sign-on.
Google Inc.
www.google.com
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA
Corporate email service (including for communicating with customers and storing documents).
MixMax, Inc.
www.mixmax.com
548 Market St, Suite 60764
San Francisco, CA 94104
Platform for email service used for “Enable Vendor Access” notifications.
Proofpoint, Inc.
https://www.proofpoint.com
925 W Maude Avenue
Sunnyvale, CA 94085
Email security and quarantine services for inbound/outbound emails.
salesforce.com inc.
www.salesforce.com
The Landmark @ One Market
Suite 300
San Francisco, CA 94105
USA
BitSight uses the salesforce.com SaaS platform for customer relationship management (including to store customer and prospect data and to provide marketing, billing and other services).
SendGrid, Inc..
www.sendgrid.com
1801 California Street
Denver, CO 80202
USA
Platform for email services used for product-related alerts.
Zendesk, Inc.
www.zendesk.com
1019 Market St.
San Francisco, CA 94103
Support services.

 

BitSight may use the following subprocessors to support the sales and marketing of BitSight’s products.

Name Current Headquarters Address How Service Uses Personal Data
Cybersel S.R.L

Via Lessolo 3 10153, Torino, Italy

Customers who purchase BitSight products and services through Cybersel only may also receive support services from Cybersel.
GainSight, Inc.

1400 Bridge Pkwy #101, Redwood City, CA 94065

GainSight integrates with salesforce to assess engagement of accounts and support sales and marketing.
Kovrr Inc.

65 Yigal Alon Street, Yafa-Tel Aviv, Israel

Customers who purchase BitSight products and services that access Kovrr data only will have their data shared with Kovrr so that Kovrr can provide the services, support services, and related services.
Slack Technologies, Inc.

155 5th Street, 6th Floor, San Francisco CA 94103

BitSight uses Slack for internal communication as well as sales and marketing support.