BitSight Technologies, Inc. Subprocessors
BitSight uses the following subprocessors to help support Bitsight’s provision of the Bitsight services. Prior to engaging any third party subprocessor, Bitsight performs diligence to evaluate their privacy, security, and confidentiality practices.
| Name | Current Headquarters | How Service Uses Personal Data |
|---|---|---|
| All affiliates of Bitsight including NSEC Sistemas Informaticos, S.A., ThirdPartyTrust, LLC BitSight Technologies UK Limited, BitSight Technologies France SAS, BitSight Technologies Singapore Pte. Ltd., and BitSight Technologies Argentina SA |
Portugal |
Support and engineering services may be performed by Bitsight affiliates |
| Amazon.com, Inc. (AWS) www.aws.amazon.com |
410 Terry Avenue North |
Hosts the Bitsight services, including all data. |
| Auth0, Inc. (subsidiary of Okta, Inc.) www.auth0.com |
10800 NE 8th Street Suite |
Authentication platform for customers with single sign-on. |
| Google LLC www.google.com |
1600 Amphitheatre Parkway Mountain View, CA 94043 USA |
Corporate email service (including for communicating with customers and storing documents). |
| MixMax, Inc. www.mixmax.com |
548 Market St, Suite 60764 San Francisco, CA 94104 |
Platform for email service used for “Enable Vendor Access” notifications. |
| Proofpoint, Inc. www.proofpoint.com |
925 W Maude Avenue Sunnyvale, CA 94085 USA |
Email security and quarantine services for inbound/outbound emails. |
| salesforce.com inc. www.salesforce.com |
415 Mission Street, 3rd Floor San Francisco, CA 94105 |
SaaS platform for customer relationship management (including to store customer and prospect data and to provide marketing, billing and other services). |
| SendGrid, Inc.. www.sendgrid.com |
1801 California Street Denver, CO 80202 USA |
Platform for email services used for product-related alerts. |
| Forethought Technologies, Inc. www.forethought.ai |
345 California St 600 & 700, San Francisco, CA 94108 USA |
Platform to assist Bitsight in responding to customer support requests including identifying escalation needs. |
| Zendesk, Inc. www.zendesk.com |
1019 Market St. San Francisco, CA 94103 USA |
Platform to assist Bitsight in providing support to its customers. |
Bitsight may use the following subprocessors to support the sales and marketing of Bitsight’s products.
| Name | Current Headquarters Address | How Service Uses Personal Data |
|---|---|---|
| Cybersel S.R.L |
Via Lessolo 3 10153, Torino, Italy |
Customers who purchase Bitsight products and services through Cybersel only may also receive support services from Cybersel. |
| GainSight, Inc. |
1400 Bridge Pkwy #101, Redwood City, CA 94065 |
GainSight integrates with Salesforce to assess engagement of accounts and support sales and marketing. |
| Kovrr Inc. |
65 Yigal Alon Street, Yafa-Tel Aviv, Israel |
Customers who purchase Bitsight products and services that access Kovrr data only will have their data shared with Kovrr so that Kovrr can provide the services, support services, and related services. |
| Mindtickle, Inc. |
535 Mission St, 14th Floor, San Francisco, CA 94105 |
Sales relationship and support management platform which may be offered by Bitsight to give prospective and current customers more visibility into the sales workflow. |
| Slack Technologies, Inc. |
155 5th Street, 6th Floor, San Francisco CA 94103 USA |
BitSight uses Slack for internal communication as well as sales and marketing support. |