Bitsight Technologies, Inc. Sub-Processors / Subcontractors BitSight uses these subprocessors to help provide the BitSight services:
Name
Current Headquarters Address
How Service Uses Personal Data
All affiliates of BitSight including NSEC Sistemas Informaticos, S.A., BitSight Technologies Limited and BitSight Technologies Singapore Pte. Ltd.
BitSight Portugal - Lisbon, Portugal
BitSight UK – United Kingdom
BitSight Singapore - Singapore
Support and engineering services are performed by BitSight affiliates
Amazon.com, Inc. (AWS) https://aws.amazon.com/
410 Terry Avenue North Seattle, WA 98109 USA
BitSight uses AWS to host its services, including all data.
Google Inc. www.google.com
1600 Amphitheatre Parkway Mountain View, CA 94043 USA
BitSight uses Google as its corporate email service (including for communicating with customers and storing documents).
salesforce.com inc. www.salesforce.com
The Landmark @ One Market Suite 300 San Francisco, CA 94105 USA
BitSight uses the salesforce.com SaaS platform for customer relationship management (including to store customer and prospect data and to provide marketing, billing and other services).
SendGrid, Inc. www.sendgrid.com
1801 California Street Denver, CO 80202 USA
BitSight uses the SendGrid SaaS platform for email services for alerts as part of the product.
Zendesk, Inc. www.zendesk.com
1019 Market St. San Francisco, CA 94103
BitSight uses the Zendesk platform for support services.
BitSight may use these subprocessors for processing customer data collected by BitSight and to otherwise support the sales and marketing of BitSight’s services:
Name
Current Headquarters Address
How Service Uses Personal Data
Cybersel S.R.L
Via Lessolo 3 10153, Torino, Italy
Customers who purchase BitSight products and services through Cybersel only may also receive support services from Cybersel.
GainSight, Inc.
1400 Bridge Pkwy #101, Redwood City, CA 94065
GainSight integrates with salesforce to assess engagement of accounts and support sales and marketing.
Higher Logic, LLC
1919 North Lynn Street, Suite 500, Arlington, VA 22209
Higher Logic provides “BitSight Connect” platform for customer community.
Kovrr Inc.
65 Yigal Alon Street, Tel Aviv, Israel
Customers who purchase BitSight products and services that access Kovrr data only will have their data shared with Kovrr so that Kovrr can provide the services, support services, and related services.
Slack Technologies, Inc.
155 5th Street, 6th Floor, San Francisco CA 94103
BitSight uses Slack for internal communication as well as sales and marketing support.
Thought Industries, Inc.
6 Liberty Square #6099, Boston, MA 02109
Thought Industries provides BitSight’s learning management platform for customers.
If you'd like to receive an email when this page is updated, please send a request to contracts@bitsight.com. Updated: June 2021
