The impact of cyber events on reputational risk management
A cybersecurity incident can harm an organization in many ways – from interrupting operations to exposing intellectual property to the financial impact of remediation. But companies can't forget the damage caused by an attack or breach may be the harm to a business’s reputation, which can lead to losses at multiple levels. Companies suffering a breach may lose customers and prospective customers. Shareholders may abandon the company, driving down the stock price. And with the rapid spread of information through social media and negative media coverage, a damaged brand may ultimately lead to significant losses in revenue and profitability.
Clearly, reputational risk management must be a top priority for risk teams, leadership, and boards of directors. In cybersecurity, companies can best manage reputational risk through continuous monitoring programs. By constantly evaluating the organization’s security performance and the security posture of its third-party vendors, continuous monitoring can help mitigate risk while maintaining legal, regulatory, and fiduciary responsibilities.
As a company dedicated to providing trusted data and insights for managing cyber risk, Bitsight delivers industry-leading solutions that support continuous monitoring to enhance reputational risk management.
The benefits of continuous monitoring for managing reputational risk
While continuous monitoring solutions help mitigate the risk of cyberattacks, these technologies can also have a positive impact on an organization’s reputation in several ways.
Protection of shareholder value
Cybersecurity incidents often result in lost revenue from existing clients, a poorer win rate for new business, and a drop in share price. Preventing breaches through ongoing cybersecurity monitoring practices is critical to protecting shareholder value.
Protection of company value
For companies that are going public or being acquired, a robust cyber risk management program can drive up the value of the business. Conversely, companies that lack robust security programs – or worse, that suffer breaches – will likely lose opportunities and business value.
Competitive differentiation
Cybersecurity incidents raise doubt in the minds of potential customers about a company’s ability to keep confidential information safe. Companies that can avoid incidents through continuous monitoring will inevitably enjoy a competitive advantage.
Reduced third-party risk
Any outside organization presents a risk. Cybersecurity incidents in third-party organizations like partners, suppliers, and vendors can impact an organization’s reputation. Even more dangerous are threats that breach a company’s defenses by targeting a third-party vendor with a weak security posture. Continuous monitoring enables security teams to identify risk within third-party ecosystems and make data-driven decisions about ways to mitigate it.