Subprocessors

BitSight uses these subprocessors to help provide the BitSight Services:

Name Current Headquarters Address How Service Uses Personal Data
All affiliates of BitSight including NSEC Sistemas Informaticos, S.A., BitSight Technologies Limited and BitSight Technologies Singapore Pte. Ltd.

BitSight Portugal - Lisbon, Portugal

BitSight UK – United Kingdom

BitSight Singapore - Singapore

Support and engineering services are performed by BitSight affiliates
Amazon.com, Inc. (AWS)
https://aws.amazon.com/

410 Terry Avenue North
Seattle, WA 98109 USA

BitSight uses AWS to host its services, including all data.
Auth0, Inc. (subsidiary of Okta, Inc.)

10800 NE 8th Street Suite
700 Bellevue, WA 98004

Authentication platform for customers with single sign-on.
Google Inc.

www.google.com
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA
BitSight uses Google as its corporate email service (including for communicating with customers and storing documents).
Proofpoint, Inc. 925 W Maude Avenue
Sunnyvale, CA 94085
Email security and quarantine services for inbound/outbound emails.
salesforce.com inc.

www.salesforce.com
The Landmark @ One Market
Suite 300
San Francisco, CA 94105
USA
BitSight uses the salesforce.com SaaS platform for customer relationship management (including to store customer and prospect data and to provide marketing, billing and other services).
SendGrid, Inc./Twilio, Inc.

www.sendgrid.com
1801 California Street
Denver, CO 80202
USA
BitSight uses the SendGrid SaaS platform for email services for alerts as part of the product.
Zendesk, Inc.

www.zendesk.com
1019 Market St.
San Francisco, CA 94103
BitSight uses the Zendesk platform for support services.

 

BitSight may use these subprocessors for processing customer data collected by BitSight and to otherwise support the sales and marketing of BitSight’s services:

Name Current Headquarters Address How Service Uses Personal Data
Cybersel S.R.L

Via Lessolo 3 10153, Torino, Italy

Customers who purchase BitSight products and services through Cybersel only may also receive support services from Cybersel.
GainSight, Inc.

1400 Bridge Pkwy #101, Redwood City, CA 94065

GainSight integrates with salesforce to assess engagement of accounts and support sales and marketing.
Higher Logic, LLC

1919 North Lynn Street, Suite
500, Arlington, VA 22209

Higher Logic provides “BitSight Connect” platform for customer community.
Intellum, Inc.

3525 Piedmont Rd NE, Atlanta, GA 30305

Intellum provides BitSight’s learning management platform for customers.
Kovrr Inc.

65 Yigal Alon Street, Tel Aviv, Israel

Customers who purchase BitSight products and services that access Kovrr data only will have their data shared with Kovrr so that Kovrr can provide the services, support services, and related services.
Pendo.io, Inc.

301 Hillsborough St, Raleigh, NC 27603

Product usage analytics.
Slack Technologies, Inc.

155 5th Street, 6th Floor, San Francisco CA 94103

BitSight uses Slack for internal communication as well as sales and marketing support.