SolarWinds Web Help Desk Global Footprint

Top 10 Identified Countries

Country Observations Percentage
US 2,113 39.71%
CN 720 13.53%
DE 431 8.10%
GB 403 7.57%
SG 333 6.26%
JP 211 3.97%
HK 91 1.71%
AE 75 1.41%
ID 69 1.30%
MY 68 1.28%

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SolarWinds Web Help Desk Industry Footprint

Top 10 Identified Industries

*Service provider organizations (typically Technology and Telecommunications) are disproportionally represented in the results given their upstream ownership of end-user infrastructure. See our FAQs.

Industry* Observations Percentage
Technology 4,285 94.34%
Telecommunications 209 4.60%
Education 22 0.48%
Government/Politics 13 0.29%
Manufacturing 8 0.18%
Business Services 3 0.07%
Insurance 1 0.02%
Energy/Resources 1 0.02%

Web Help Desk Version Details

17 Versions Found
Version Number of Observations
12.7.7 4,359
unspecified 767
12.7.8 132
12.8.4 13
12.8.7 11
12.8.3 10
12.7.5 6
12.7.11 5
12.7.6 5
12.7.4 3

Web Help Desk CVEs

Top 5 CVEs
CVE Number Number of Observations
CVE-2025-26399 4,549
CVE-2024-28986 4,522
CVE-2024-28987 4,521
CVE-2024-28988 3,109
CVE-2025-26400 1,749

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